jobs

Scheduling Coordinator

Wake Orthopaedics, LLC
Raleigh, NC Full-time
Posted on August 2, 2019

Multi-Specialty Orthopaedic group with multiple locations in Wake County, NC is seeking a Scheduling Coordinator to join our team.  

The ideal candidate will be highly motivated, team focused and possess empathy towards patients.  Candidate will be able to work in a fast paced environment while maintaining professionalism. Candidate will be willing to travel between locations as required.  

Primary Duties and Responsibilities will include:

  • Communicate with the patient in a professional and compassionate manner.
  • Register patient in EHR including insurance verification.
  • Schedule patient appointments based on provider availability and preference.
  • Answer inbound calls and direct patient’s question to appropriate staff member.
  • Prioritize patient calls based on current policy.
  • Communicate with clinical staff as needed to ensure patient medical questions are answered timely.
  • Document accurately within our EHR, Epic.
  • Other duties will be assigned by management as needed.

Qualifications:

Two years’ experience in medical office is preferred but will train right candidate.  Bilingual is preferred but not required.

Send resume and cover letter to jobs@wakeortho.com.