jobs

Patient Service Representative/Front Desk

Wake Orthopaedics, LLC
Cary, NC Full-time
Posted on October 23, 2019

Multi-Specialty Orthopaedic group with multiple locations in Wake County, NC is seeking to  fill a full-time position for a Patient Service Representative. The primary location for this  position is Cary, NC. We offer excellent benefits along with a competitive salary. 

The ideal candidate will be highly motivated, team focused and possess empathy towards  patients. Candidate will be able to work at a high volume while maintaining  professionalism. Candidate will also be willing to travel between locations as required.

Primary Duties and Responsibilities will include:

  • Communicate with the patient in a professional and compassionate manner. 
  • Greet patients and check them in for their appointment. 
  • Register patient in EHR including insurance verification. 
  • Schedule patient appointments based on provider availability and preference. 
  • Collect monies owed such as co-pays and balances. 
  • Communicate with billing staff as needed to ensure patient’s financial impact is accurate. 
  • Communicate with clinical staff as needed to ensure patient medical questions are answered timely. 
  • Document accurately within our EHR, Epic. 
  • Other duties will be assigned by management as needed.

Qualifications:

Two years’ experience in medical office billing is preferred but will train right candidate. Bilingual is preferred but not required.

Send resume and cover letter to jobs@wakeortho.com.