jobs

Wake Orthopaedics

Raleigh , NC

Patient Service Representative

Wake Orthopaedics
Raleigh, NC Full-time
Posted on September 12, 2018

Multi-Specialty Orthopaedic group with multiple locations in Wake County, NC is seeking to fill a full-time position for a Patient Service Representative.    We offer excellent benefits along with a competitive salary. 

The ideal candidate will be highly motivated, team focused and possess empathy towards patients.  Candidate will be able to work at a high volume while maintaining professionalism.  Candidate will also be willing to travel between locations as required. 

Primary Duties and Responsibilities will include:

  • Communicate with the patient in a professional and compassionate manner.
  • Greet patients and check them in for their appointment.
  • Register patient in EHR including insurance verification.
  • Schedule patient appointments based on provider availability and preference.
  • Collect monies owed such as co-pays and balances.
  • Communicate with billing staff as needed to ensure patient’s financial impact is accurate.
  • Communicate with clinical staff as needed to ensure patient medical questions are answered timely.
  • Document accurately within our EHR, Epic.
  • Other duties will be assigned by management as needed.

Qualifications:

Two years experience in medical office billing is preferred but will train right candidate.  Bilingual is preferred but not required.

Apply Now to send resume and cover letter.