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Wake County Public Schools

Cary , NC
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Identity & Access Management (IAM) Engineer

Wake County Public Schools
Cary, NC Full-time
Posted on June 11, 2018

POSITION TITLE

IDENTITY & ACCESS MANAGEMENT (IAM) ENGINEER

WORKING TITLE

Senior IAM Engineer

SCHOOL/DEPARTMENT

Technology Services

LOCATION

Crossroads II, Cary, NC

PAY GRADE

Technology Band-Grade 27

FLSA STATUS

Exempt

REPORTS TO

Senior Director-Technology Services

SUPERVISES

Contractors

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends)

WORK HOURS

8:00-5:00

NUMBER OF MONTHS PER YEAR

12

POSITION PURPOSE:

Designs and implements various IAM solutions. Conducts in-depth technical IAM research, assessments and performance analysis to support and design technical automated IAM strategies. Leads scalability and performance planning for future IAM needs. Reviews and adjusts existing IAM processes (provisioning, de-provisioning, re-certifications, etc.) to ensure that they are aligned with best practices. Leads technical project execution to identify and close gaps between proposed and implemented designs. Creates and implements automated processes that reduce manual efforts and increase overall efficiency.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES

  • Extensive knowledge of interpreting requirements, formalizing design, implementing and providing support for testing and operations of IAM solutions;
  • Extensive knowledge of Local Area Network (LAN)/Wide Area Network (WAN) technologies, Transmission Control Protocol (TCP)/ Internet Protocol (IP), JAVA programming and scripting (PowerShell);
  • Considerable knowledge of security risk management fundamentals and best practices;
  • Considerable knowledge of supporting internal customers and prioritizing projects, determining allocation of resources and setting deadlines;
  • Strong customer service skills;
  • Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills;
  • Strong systems integrations skills; strong documentation skills;
  • Strong development skills and hands-on experience developing/configuring and implementing Federated Identity and Access Management, Single Sign on (SSO) solutions, Security Assertion Markup Language (SAML), and specific vendor provided provisioning solutions;
  • Ability to translate complex development and integration needs into detailed technical specifications;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability and initiative to learn and research new concepts, ideas, and technologies quickly;
  • Ability to support systems integration and migrations between like and varying environments;
  • Ability to work independently and in a team-oriented, collaborative environment;
  • Ability to facilitate meetings and follow up with resulting action items;
  • Ability to prioritize and execute tasks in a high-pressure environment;
  • Ability to troubleshoot, diagnose and resolve application software issues;
  • Ability to interact positively and professionally with stakeholders, school system staff, contractors and vendors.

EDUCATION, TRAINING, AND EXPERIENCE

  • Bachelor’s degree from a regionally accredited college or university in computer science, engineering, business, math or related field;
  • Successful project management experience;
  • Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.

CERTIFICATION AND LICENSE REQUIREMENTS

  • Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:

  • Certified Information Systems Security Professional (CISSP) or Global Information Assurance Certification (GIAC) certification;
  • Advanced experience supporting Web Services (Simple Object Access Protocol (SOAP), Representational State Transfer (REST), and Web Services Description Language (WSDL)), and Web Development (JAVA, Java Server Pages (JSP), HTML5, JavaScript);
  • Three years of relevant professional work experience in database design or programming.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Oversees and continually monitors the management of processes related to enterprise identity management technical projects and ensures schedule and successful completion; responsible for keeping project within scope, within budget and completed by committed deadlines.
  2. Ensures that all project processes follow district and departmental standards and policies; gathers continual feedback on project components and implements process changes based on feedback and district and departmental standards and po
  3. Collaborates with Technology Services staff members to create, maintain and distribute supporting project documentation to end users.
  4. Ensures that project status and related documentation are current and accurately represent the latest project d
  5. Consults with customers on special project needs and recommends project scope changes to reflect needs.
  6. Assumes ownership of enterprise identity access and authentication services related changes, incidents, and problems.
  7. Responsible for ensuring the maximum availability of all business-critical environments.
  8. Leads efforts to develop and improve procedures for automated monitoring and proactive intervention, preventing customer impact through the use of Original Equipment Manufacturer (OEM) and other monitoring tools.
  9. Manages key relationships with application development teams working on major projects and daily production support activities.
  10. Communicates with different IT groups and senior management about plans, status, risks, and any emergency issu
  11. Monitors and implements business continuity and disaster recovery plan for enterprise identity access and authentication serv
  12. Performs other related duties as assigned.

WORKING CONDITIONS:

PHYSICAL ENVIRONMENT

Must be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull or otherwise move objects up to ten pounds. The work frequently driving automotive equipment Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work.

WORK ENVIRONMENT

Must be able to work in office, school environment, and come into direct contact with school system staff, students, external agencies, vendors, and the community.

EFFECTIVE DATE: 6/2018

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.

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