Lead Steward
Founded in 1986, the San Manuel Casino (SMC) has built a strong reputation as a premier gaming establishment attracting patrons from the greater Los Angeles area as well as many other regions of Southern California. Our dynamic Food & Beverage department, the largest department in our organization, strives to create a pleasurable dining experience for all guests and prides itself on exceptional food quality and outstanding customer service.
The Lead Steward is primarily responsible for assisting in the cleanliness of the kitchen, service pantry, silver, china and glassware.
Essential Duties & Responsibilities
- Directs, assists, supervises and trains all Utility Workers in maintaining all culinary work areas and equipment in a clean and orderly condition.
- Coaches, monitors, and develops team members for improved performance.
- Ensures that team members are in compliance with uniformed appearance standards while on duty.
- Trains team members in chemical usage and appropriate food handling practices.
- Takes inventory, places orders and receives orders on each shift.
- Delegates shift station responsibilities and supervises kitchen when called upon.
- Practices safe food handling and sanitation duties as directed by management.
- Demonstrates willingness to assist other team members as needed without being asked.
- Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook.
- Reports any equipment malfunctions; maintains station in a neat and orderly manner.
- All other duties as assigned.
Education/Experience/Qualifications
- High School Diploma or GED required.
- Minimum one (1) to three (3) year’s experience in cleaning, preferably in a hotel or casino.
- Intermediate knowledge of Microsoft Word, Excel and Outlook is preferred.
- Must possess excellent organizational and communication skills.
Certificates/Licenses/Registrations
- May be required to obtain and maintain a Class “B” Gaming License issued by the San Manuel Tribal Gaming Commission.
Physical Requirements/ Working Conditions – Environment
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
- Incumbents may be required to work evening, weekend and holiday shifts.
- This position requires walking, standing, sitting, kneeling, crawling, crouching and stooping.
- Physical activities that apply to the essential functions of the position are: Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, fingering, grasping, talking, hearing, repetitive motions.
- Hearing sufficient to hear conversational levels in person and over the telephone.
- Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone.
- Strength sufficient to frequently lift and/or move up to 50 pounds.
- Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees. Use close, distance, peripheral vision, and depth perception.
- Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
- The employee may be exposed to fumes or airborne particles including secondhand smoke.
San Manuel Band of Mission Indians and San Manuel Indian Bingo & Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.