Managed Cloud Services Support Engineer

Red Hat, Inc.   Raleigh, NC   Full-time     Information Services / Technology (IT)
Posted on March 19, 2023
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Managed Cloud Services Support Engineer  w/ Red Hat, Inc. U.S. Remote. Telecommuting role to be performed anywhere in the U.S. Work w/ customers & internal teams to help resolve tech customer issues. Analyze info from standard sources such as system logs, to determine a proper course of action to customer issues, which may incl re-installation or modifications of an existing system. Position reqs a Bach deg (U.S. or foreign equiv) in Comp Sci or rel field & 3 yrs of exp  in the job offered or rel  role. Must have 3 yrs of exp w/: Linux or Unix operating systems; & working w/ hosted environments, mnged services, or large-scale app  deployments. Must have 2 yrs of exp  providing enterprise tech support to customers consuming Platform-as-a-Service (PaaS) or Software-as-a-Service (Saas) techs. Must have exp  w/: Kubernetes or similar cloud & container techs; dvlpr workflows, continuous integration (CI) tools; & Jira. Job ID: 99231 Qualified Applicants: Apply online at  

Red Hat, Inc.

Raleigh , NC