Red Hat

Raleigh , NC

Cloud Technical Account Manager

Red Hat
Raleigh, NC Full-time
Posted on November 4, 2018

Cloud Technical Account Manager - Western Region w/ Red Hat, Inc. Remote/Must Live Near Major Airport. Individual contributor. Directly advise clients throughout the Western region re Red Hat Cloud solutions w/ a focus on OpenStack. Bach Deg (US or foreign equiv) in a Tech-Rel discipline, such as Comp Sci, Comp Apps, or Comp Engg. 5 yrs of exp in the job offered or in a rel role. Must have 4 yrs of exp w/ Linux or UNIX system admin. Must have 2 yrs of exp w/: Web services, such as REST, SOAP. Must have 1 yr of exp w/: Utilizing Linux kernel & Linux file system; Working w/ Cloud techs such as 2 of the following: OpenStack, OpenShift, Red Hat Enterprise Virtualization (RHEV), CloudForms Cloud Engine & System Engine, Red Hat Subscription Mgr, & Red Hat Network; Analyzing & debugging app issues at the language level incl code development, code review, stack traces; Mng multi customer accts & working multi support issues as well as internal projects; Mng & growing existing enterprise customer & partner relationships by delivering high-quality support; Working w/ databases, such as MySQL, PostgreSQL, or MongoDB; & Delivering tech discussions to customers pertaining to support issues or specific product details. Must be willing to travel 15% of the time w/in the Western US. All travel expenses covered by Red Hat. Qualified Applicants: Apply online at Job ID: 65855