Manager Underpayment Resolution-Work From Home
Manager Underpayment Resolution-Work From Home
(Job Number: 08949-146135)
San Antonio, TX
GENERAL SUMMARY OF DUTIES:
Manages all activities related to analyses and collection of verified insurance underpayments
SUPERVISOR:
Directors Payment Resolution
SUPERVISES:
Underpayment Resolutions Staff
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Manage daily activities related to Patient Account Services underpayment resolution functions
• Assure that underpayment discrepancies are collected timely and accurately
• Meet with payers to resolve ongoing payment resolution issues
• Coordinate with Manager - Managed Care Reporting on contract issues related to underpayment discrepancies
• Perform Q/A for underpayment resolution functions
• Screen, interview and hire new employees
• Arrange training of new employees
• Review each staff member's productivity on a monthly basis and performs annual evaluation
• Counsel staff with disciplinary and productivity issues
• Resolve issues escalated by underpayment resolutions staff
• Conduct monthly staff meetings
• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement".
• Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
• Communication - communicates clearly and concisely verbally and in writing
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Interpersonal skills - able to wok effectively with other employees and external parties.
• Organization - proactively prioritizes needs and effectively manages resources
• PC skills - demonstrates proficiency in Microsoft Office applications and others as required.
• Policies and procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
• Basic Skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly and spell correctly.
Qualifications
• Bachelors degree completed or in progress.
• Minimum 2 years Managerial/supervisory experience
Apply online at www.parallon.com
Job ID 08949-146135
Parallon is an Equal Opportunity Employer (EOE), Minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.