Senior Consultant #89693
Senior Consultant
Ngi capital, inc. Dba apex it seeks a senior consultant in cottage grove, MN (and various, unanticipated locations throughout the us). Map end customer business process to oracle cx cloud software. Gather system requirements necessary to describe the needs of the end customer. Analyze said requirements to map them to existing functionality of oracle cx cloud software. Identify and design solutions to configure or customize the software for those requirements that are not met by the product. Configure the oracle cx cloud software. Utilize the configuration tools provided by oracle to modify the system and change behavior of the software to meet the needs of the end customer. Customize the oracle cx cloud software. Design and write code utilizing groovy scripting language (along with other available code systems) to modify the system, change behavior of the software, and add capability not currently present to the oracle cx cloud software to meet the needs of end customer. Deploy the modified oracle cx cloud software to the end customer. Includes sales stage configuration in sales cloud, configure dashboards & desktop tools to enhance end user usability, create and configure reports, prompts, and dashboards, create end user setup and usability manuals, install and configure oracle sales cloud plug-in for ms outlook, train users to perform some of the above-mentioned configurations, data imports, create reports, create user accounts, and manage users. Will travel to various, unanticipated locations throughout the us 25%.