Student Account Representative #996437
Student Account Representative Bursar's Office [Job #996437] Kent Campus-Kent, OH
Opportunity to specialize in monitoring specific student account receivable programs. Performs specific transactions or tasks involving student accounts. Provides customer service to both internal and external customers on issues related to student accounts. Reports to Assistant Bursar or other designated supervisor.
Position Specific Area responsibilities include contacting student loan borrowers and responsible parties to provide information related to account status, provides assistance in resolving past due balances and/or collect student loan accounts. Assists students in the repayment of loan(s) for various federal, state, and/or institutional loan programs.
Qualifications:
- High school diploma or the equivalent.
- A minimum of one year experience in accounts receivables, billing, student loans, collections, accounting/bookkeeping, and/or financial aid. Or two years of college coursework in paralegal studies and six months experience in accounts receivables, billing, student loans, collections, accounting/bookkeeping, and/or financial aid.
- Ability to work varied hours to include nights and weekends during peak periods.
- Must successfully complete a nine-month probationary period.
Equal Opportunity / Affirmative Action Employer / Disabled / Veterans