Room Attendant
Hampton Inn & Suites Cary - Room Attendant
111 Hampton Woods Lane
Position Summary
A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms.
Responsibilities
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Vacuuming and sweeping carpets and floors
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Mopping floors as needed
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Dusting, brushing, polishing, and vacuuming furniture
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Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.)
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Changing linen and making beds
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Cleaning showers, tubs, sinks, and bathroom items
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Removing used guest amenities and trash
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Replenishing guest amenities and supplies
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Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
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Checking for damaged linens
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Completing assigned deep-cleaning projects
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Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
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Maintaining storage rooms and stocking carts
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Emptying linen from housekeeping carts into laundry cart
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Recording room status on work assignment sheets
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Providing information to guests about hotel services, facilities, and other amenities
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Providing information to guests about local attractions/services
Requirements
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Prior housekeeping experience is a plus
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Strong initiative and work ethic
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Punctual , reliable, and regular attendance
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Strong attention to detail
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Customer-service oriented and excellent interpersonal skills
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Strong multitasking and organizational skills
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Ability to work in a fast-paced environment