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Hampton Inn & Suites - Raleigh

111 Hampton Woods Lane
Raleigh , NC
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Room Attendant

Hampton Inn & Suites - Raleigh
Raleigh, NC Full time
Posted on March 30, 2018

Hampton Inn & Suites Cary - Room Attendant

111 Hampton Woods Lane

Raleigh, NC 27607
 
 

Position Summary 

A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms. 

 

Responsibilities

  • Vacuuming and sweeping carpets and floors

  • Mopping floors as needed

  • Dusting, brushing, polishing, and vacuuming furniture

  • Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.)

  • Changing linen and making beds

  • Cleaning showers, tubs, sinks, and bathroom items

  • Removing used guest amenities and trash

  • Replenishing guest amenities and supplies

  • Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance

  • Checking for damaged linens

  • Completing assigned deep-cleaning projects

  • Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor

  • Maintaining storage rooms and stocking carts

  • Emptying linen from housekeeping carts into laundry cart

  • Recording room status on work assignment sheets

  • Providing information to guests about hotel services, facilities, and other amenities

  • Providing information to guests about local attractions/services

Requirements

  • Prior housekeeping experience is a plus

  • Strong initiative and work ethic

  • Punctual , reliable, and regular attendance

  • Strong attention to detail

  • Customer-service oriented and excellent interpersonal skills

  • Strong multitasking and organizational skills

  • Ability to work in a fast-paced environment

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