Windows System Administrator

Windows System Administrator in Raleigh, NC. Provides IT support for technical issues involving Microsoft’s core business applications and operating systems. Communicates with customers regarding incident progress, system changes, and outages. Deploys desktops and laptops and ensures compliance with company policies and procedures. Diagnoses and researches technical issues, performs remote troubleshooting, and guides users through problem resolution. Escalates unresolved issues, maintains logs of events and solutions, follows up with customers, and identifies possible procedural improvements. U.S. bachelor’s degree, or foreign equivalent, in Computer Science, Computer Information Systems, or Telecommunications Engineering and five years of experience as a Windows System Administrator, IT Analyst, or Application Analyst required. Send resume to Fortisview LLC at 8601 Six Forks Rd., Ste. 400, Raleigh, NC 27615.