Implementation Specialist
Entrinsik, Inc
Raleigh, NC
Internship
Health Care Provider
Posted on January 11, 2019
Responsibilities:
- Support customers implementing and installing Informer connected to the Banner platform
- Write custom data reports and fulfill complex data requests
- Participate in project requirement gathering, analysis and design meetings
- Provide solution requirements
- Conduct on-site and web-based Informer training
- Assist sales team with technical demos and trial implementations for customers on the Banner platform
- Assist product development team with testing and debugging of the software
Requirements:
- A college degree in computer science or related field
- 3-5 years' experience with Ellucian Banner Student and/or Finance database schema
- Structured Query Language (SQL)
- Ability to communicate clearly and effectively
- Ability to utilize problem-solving skills and technical knowledge to find answers to support issues
- Technical/professional expertise required to do the job effectively and to create effective customer solutions
- Enterprise Report Writing
- Experience in Higher Education
- Ability to travel up to 50%
Preferred Requirements:
- User Training
- Experience in technical documentation
- Experience writing server-side JavaScript