IT-Assistant Vice President
Credit Suisse
Research Triangle Park, NC
Full-time
Information Services / Technology (IT)
Posted on October 14, 2018
IT-ASSISTANT VICE PRESIDENT (Research Triangle Park, NC): Install, upgrade, & configure IPSoft's Amelia (Virtual Assistant) software on Red Hat Linux. Identify additional integration opportunities & develop software utilizing Java, Spring, Apache Camel & Soap & REST web services. Design & develop Business Process Networks (BPNs) to guide Amelia's behavior in interactions. Design the DevOps strategy utilizing BitBucket (GIT), Maven, Satellite & puppet. Provide level 3 escalation support to end users by analyzing logs in Splunk, querying & analyzing the database using SQL, monitoring application performance, & identifying issues using Linux & Java Management Extensions (JMX). Design & implement large-scale distributed platforms within a high security environment. Monitor enterprise-grade Linux servers requiring configuration around installation & deployment. Install & configure Workstream People's Anywhere365 contact center platform & integrate with Microsoft Skype for telephony & SharePoint for configuration management. Work on the configuration & advanced support of Verint's workforce management software platform & integration with Workstream People's Anywhere365. Enhance Upland Software's knowledge management system using Java, JQuery, bootstrap & Oracle. Req's Master's degr plus 2 yrs exp or Bachelor's degr plus 5 yrs exp. Please forward your resume to Credit Suisse, P.O. Box SR-049-CSNC, 220 W. 42nd St., 12th Fl., New York, NY 10036. No phone calls.