Front Office Manager
Front Office Manager
Manufacturing Established Statesville manufacturer is seeking to add a Front Office Manager for our growing operation. We are looking for an individual who is friendly and confident with a professional demeanor when interacting with all levels of company contacts: employees, vendors, customers, bankers, CPA's, etc.
On a day-to-day basis you will be responsible for the administration of all front office objectives including financial, associate development, quality and customer service. You will direct and/or provide a broad range of activities including customer service, maintenance of personnel records, payroll reporting, maintenance of data records for production and inventory, and maintenance and reconciliation of accounts payable and receivables.
In this role you will:
- Supervise work activities of office staff.
- Assign and direct work, interview and recommend hiring, train employees, evaluate work performance.
- Develop and encourage team rapport among office staff.
- Maintain personnel records, workers compensation records, accident and OSHA logs, and enter data for the payroll system.
- Provide and direct secretarial support which may include typing, data entry, record filing, reporting, and answer phone calls.
- Provide and direct customer service functions including processing orders and responding to inquiries.
- Responsible for the maintenance of all accounts payable and receivables.
- Process logs and file invoices and purchase orders, maintain and reconcile accounts payable accounts, petty cash fund and customer debits and credits.
- Vendor invoice processing, issuing payments and resolving discrepancies.
- Maintain and generate inventory goods receipts, physical inventory documents and reports.
- Provide and direct preparation of shipping documents.
- May also perform dispatching duties such as contacting carriers to pick up and deliver products, contact customers to arrange delivery, prepare daily shipping logs, and respond to inquiries.
- Assists other supervisors in the overall operation of the facility; performs special projects as requested.
- The perfect candidate will have: Three to five years of front office experience in a manufacturing or warehouse environment, including prior supervisory experience.
- Prior experience with maintaining accounts payable and receivable.
- Ability to work independently with minimal supervision.
- Strong organizational skills with attention to detail and follow-through.
- Excellent communication skills, both verbal and written.
- Customer-service minded.
- Prior experience with health and safety reporting.
- Excellent computer skills are required, must be proficient with Microsoft Office.
An Associate's Degree in Business or Accounting preferred
What we offer: Competitive Salary Based on experience Competitive benefits including: Health, Dental and Vision. Paid holidays and vacations.