Customer Service Agents
CUSTOMER SERVICE AGENTS
We are currently hiring for Full and Part-time positions.
Hours: 1st, 2nd AND 3rd shift - One weekend day required
Starting wage is $10/hr. plus shift differential. Pay increase after full training on some programs.
Our Company offers a variety of benefits and incentive to our team members including:
A fun work environment, work/life balance, advancement opportunities, paid training, attendance bonuses, health insurance, employee perks; including discounts at local businesses, free/discounted gym memberships, holiday celebrations, various contest prizes and of course, competitive starting wage.
And for your breaks away from your desk:
Ping pong
Video games
Basketball
Foosball and much more!!
JOB DESCRIPTION
- Handle customer inquiries in a prompt and professional manner
- Represent our client in a professional and positive manner in all situations
- Ability to remain positive in a fast-paced environment
- Enjoy taking on new challenges
- Answer customer/client requests or inquiries concerning services, products, equipment, claims, and reports problem areas
- Utilizes systems to initiate and complete service orders and handle customer requests
- Continually maintain working knowledge of all company products, services and promotions
- Basic PC knowledge, including Windows, email and other computer applications
- Professional demeanor and clear speaking voice
- High school Diploma/GED required
Walk-ins welcome anytime from 8:00 am - 4:00 pm at:
2460 Kerper Blvd. Suite 200
Dubuque, IA 52001
Or call 608-642-4687 (Melissa)
BENEFITS
Health, Dental,Vision, and 401K benefits.
Employee Perks Program (Discounts!!!!)
Fun at Work Committee (National Holidays... We celebrate as many as you can google!!!)
Flexible schedules after training. (We want you to get to your kids' school activities)
Paid Training (We'll train you to be the best you can be)